Shipping policy
Shipping Policy
Free Shipping & Delivery Times
We are happy to offer free shipping on all orders within the United States! Your wait will be short: estimated delivery times range from 5 to 9 business days (excluding weekends and holidays). At checkout, you will receive a detailed confirmation of the expected delivery times.
Order Processing
We get to work right away! Orders are processed within 1-3 business days (Monday to Friday) after payment is confirmed. During busy periods, it may take a little longer, but don't worry: your order is always fully insured!
Transit Times and Shipping Method
| Region | Shipping Method | Cost | Transit Time |
|---|---|---|---|
| United States | Tracked Delivery | Free | 4-6 business days |
Order Closing
Our orders are processed until 5:00 PM (GMT-05:00, Eastern Time). If you order after this time, your package will be shipped the next working day.
International Shipping
At the moment, we only ship within the United States, but we are working to expand our reach! Stay updated for future announcements.
Prices & Currency
All prices are in USD ($) for a clear and hassle-free shopping experience.
Customs Duties
No hidden charges! Our product prices include all applicable fees, so you don’t have to worry about extra costs.
Holiday Closure
We take time to celebrate too! During national holidays, we do not process orders to allow our team to spend valuable time with their families. Orders placed during these days will be processed on the next available business day.
Delays & Delivery Problems
We do our best to meet delivery times, but sometimes unexpected events can occur. In case of delays, please contact our customer service: we are always ready to assist you!
Couriers & Shipment Tracking
We only entrust your orders to the most reliable couriers to ensure safe and timely shipments. As soon as your package leaves, you will receive a confirmation email with tracking details to follow its journey in real time.
Returns & Exchanges
Your satisfaction is our priority! If you are not satisfied with your purchase, you can request a return or exchange. Find out more by consulting our Return and Exchange Policy.
Damaged Packages
If your package arrives damaged:
- Refuse delivery and contact our customer service immediately.
- If the package was delivered in your absence, write to us and we will find an immediate solution.
For any questions or assistance, our customer service is always ready to help you. Buy with confidence—we take care of the rest!
CUSTOMER SERVICE:
💌Email: support@gridlessgears.com
🏡Address: 67 Dover Court, Tinton Falls NJ 07712, United States
⌚Business Hours: Monday to Friday, 9:00 AM – 6:00 PM